ARIA answers every call instantly, books and reschedules directly in your EHR, triages urgent calls, and warm-transfers to a real person when it matters — 24 / 7. HIPAA-compliant, built on AWS Bedrock with Anthropic Claude.
No phone trees. No "press 1." ARIA picks up like a real receptionist, listens, and gets the work done — directly inside the systems you already use.
ARIA picks up on the first ring with your practice's voice, hours and policies — no menus, no hold music, no missed calls after hours.
Real-time speech, multi-turn dialogue, and clinical context. ARIA verifies the patient, triages urgency, and decides what to do next.
Books, cancels, reschedules, registers a new patient, sends an intake link, or warm-transfers to a human — in your EHR, in real time.
No queues, no busy signals. Unlimited concurrent calls — even at 4:55 on a Friday.
Book, cancel, reschedule directly in Practice Fusion today — Epic, eClinicalWorks, Athena, NextGen via API. No copy-paste, no double-entry.
Detects emergencies, chest pain, suicidal ideation. Escalates to a live clinician or 911 instantly — never lets a critical call sit on hold.
Confirms name, DOB and phone against your EHR before sharing or changing anything — disambiguates duplicate records automatically.
When a call needs a person, ARIA briefs them with patient context first — so the handoff feels seamless to the caller.
Bad line? Mid-call ARIA can text the caller a link, intake form, or appointment reminder so nothing falls through.
Captures insurance, reason for visit, and consent — and texts a portal link for forms, copay, or photo of the card.
English & Spanish out of the box. Choose a voice that matches your practice's brand — calm, warm, or energetic.
Every call becomes a clean summary, full transcript, and audit trail — viewable in the ARIA dashboard or pushed to your inbox / Slack.
Reduce no-shows: ARIA places appointment reminders, recalls overdue patients, and re-books cancellations from the waitlist.
Use ARIA only after hours, only at lunch, or for every call. Drop-in to your existing PBX, Twilio, or main line.
Hours, providers, locations, accepted insurance, prep instructions, FAQs — ARIA learns your practice and answers like staff.
ARIA runs entirely inside HIPAA-eligible AWS, with patient data flowing only through providers that will sign a BAA. Your transcripts and PHI are encrypted, US-resident, and never used to train any model.
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ARIA is in production today inside Practice Fusion-based clinics in the U.S. We built it alongside the clinicians and operations leads who use it every day.
"ARIA picks up every call we'd previously been missing — including overnight. Patients book themselves, the chart is updated before I see them, and our front desk has time to actually be helpful in person again."
"What sold me was the warm-transfer. ARIA handles the routine calls, but the moment someone says 'chest pain,' it's already on the line with my on-call doc — with the patient's chart open."
"The team listened to actual calls with us before going live. Our compliance officer reviewed the BAA and the data flow — first vendor that didn't make us chase them for it."
Quotes are from active ARIA practices, attributed by role and region per HIPAA / privacy requirements. Named references available under NDA on request.
ARIA was built for the constraints of healthcare from day one. Every piece of patient data is encrypted, scoped, audited, and retention-controlled — and a real human is always one transfer away.
TLS 1.3 in flight. AES-256 at rest. KMS-managed keys.
Standard with every paid plan. AWS BAA underneath.
Your PHI never enters any model's training set, ever.
Every tool call, transcript and transfer is logged.
Warm-transfer to your team or our 24/7 support pool.
Role-based dashboard, SSO-ready, IP allowlists.
Every plan includes the full ARIA platform — HIPAA, BAA, EHR scheduling, and warm transfers. You choose the volume tier that matches your call patterns.
Solo or small clinics. After-hours coverage. One EHR, one main line.
Multi-provider, multi-location practices that want ARIA to be the front desk.
Health systems, MSOs, and groups with strict procurement, security and SLA needs.
All plans include a signed BAA, US data residency, and onboarding. Annual contracts receive 2 months free. Pricing in USD.
Live in Practice Fusion today. Coming online: Epic, eClinicalWorks, Athena, NextGen, Kareo, DrChrono. Plus Twilio, GoHighLevel, Slack, Google Calendar, and any system with an API.
In a 20-minute demo we'll call ARIA together using a live test number, walk through your EHR booking flow, and scope a soft launch.